Privacy Policy

1. Overview
AROTEC Diagnostics Ltd. (“AROTEC,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal data of our users in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal data when you interact with our website or services.

2. Definition of Personal Data
Under GDPR, “Personal Data” refers to any information that can directly or indirectly identify an individual, including but not limited to names, addresses, email addresses, phone numbers, IP addresses, and other contact information.

3. Legal Basis for Processing Personal Data
We process Personal Data based on the following lawful bases under GDPR:

  • Consent: Where you have given explicit consent for a specific purpose, such as signing up for newsletters.
  • Contractual Necessity: When the processing is necessary to fulfill a contract with you.
  • Legal Obligation: When processing is required to comply with applicable laws.
  • Legitimate Interests: When processing is necessary for our legitimate interests, provided they are not overridden by your rights.

4. Data Collection and Purpose
You can visit our website (www.arodia.com) without revealing any Personal Data. However, we may collect Personal Data directly from you when you:

  • Submit inquiries via our contact form
  • Request information or literature
  • Engage with us for customer support or service

5. Use of Personal Data
We collect and use your Personal Data for the following purposes:

  • To Provide Services: Deliver the information, products, or support you have requested.
  • Customer Support: Respond to inquiries, process orders, and provide updates.
  • Compliance and Legal Requirements: Ensure compliance with regulatory or legal obligations.
  • Internal Business Purposes: Conduct audits, data analysis, and enhance the functionality and performance of our website and services.

6. Data Sharing and Disclosure
We may share your Personal Data in limited circumstances with trusted third parties, such as:

  • Distributors and Diagnostic Representatives: To fulfill requests and provide services.
  • Service Providers: Trusted vendors who help us operate our website, manage communications, or support customer services.
  • Legal and Regulatory Authorities: Where required by law or to protect our legal rights.

We do not sell, rent, or share your data with advertising companies or unrelated third parties.

7. International Data Transfers
Your Personal Data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure any such transfer complies with GDPR by using appropriate safeguards, such as EU-approved Standard Contractual Clauses or ensuring that third parties are certified under the EU-U.S. Data Privacy Framework.

8. Data Retention
We will retain your Personal Data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or as otherwise permitted by law. When data is no longer required, it will be securely deleted or anonymized.

9. Security of Personal Data
AROTEC takes appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. These measures include secure servers, firewalls, data encryption, and access controls. However, no system is entirely foolproof, and we cannot guarantee absolute security.

10. Your Rights Under GDPR
Under GDPR, you have certain rights regarding your Personal Data, including:

  • Access: Request access to your Personal Data and obtain a copy.
  • Rectification: Correct any inaccurate or incomplete data.
  • Erasure: Request deletion of your data under certain conditions (“right to be forgotten”).
  • Restriction: Restrict processing of your data in specific cases.
  • Data Portability: Obtain your data in a structured, machine-readable format and transfer it to another provider.
  • Objection: Object to processing based on legitimate interests or for direct marketing.
  • Withdrawal of Consent: Withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise your rights, please contact us at info@arodia.com. We will respond to your requests in accordance with GDPR requirements.

11. Third-Party Links
Our website may contain links to external websites that operate independently of AROTEC. These sites should have their own privacy policies, which we encourage you to review. We are not responsible for the privacy practices or content of external sites.

12. Cookies and Tracking Technologies
Our website may use cookies or similar tracking technologies to enhance user experience, analyze site performance, and support marketing efforts. You can manage your cookie preferences through your browser settings. For more information on our use of cookies, please refer to our Cookie Policy.

13. Updates to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be effective upon posting on our website. We encourage you to review this policy periodically.

14. Contact Information
If you have questions, concerns, or requests regarding your Personal Data or this Privacy Policy, please contact us at: info@arodia.com